- Anurag Kumar and Monika Singh
In the last few years, thanks to jobs becoming global, the importance of English has increased manifold. It has over the years become an important medium of communication, both at the international and intra-national levels. The importance of spoken English is even more, because there are many cases where one knows his subject well, but fails to communicate it properly. The practice of spoken English, therefore, is quite essential. Learning English in a country where it is not a native language, opens a number of opportunities for the individual. In today’s corporate world, the need for effective communication has been recognized and accepted more than the technical knowledge. The language of the corporate world is English. An individual can make strides in the management ladder if he/she can speak English fluently. If your English is poor, even though with brilliant business ideas, you may still find yourself languishing at the bottom of the management ladder. Your productivity will drop over a period of time since you will find difficulty in expressing your brilliant ideas. Those who can speak good English will probably usurp your ideas and get the credit for all the hard work you did to get the idea working. So there are immense opportunities for English Language trainer to train people in communicative English for different purposes like group discussions, interviews, oral presentations, report writing, writing letters etc. English language trainers generally handle individuals’ abilities to frame grammatically correct sentences or his lack of vocabulary, fear of speaking to groups of people, and ineffective presentation skills. Here are a few skills that an English language trainer tends to teach.
Effective Communication Skills
Effective communication skills include oral Skills for public speaking, presentations, negotiating, conflict resolutions, knowledge-sharing; Writing Skills for preparing reports, proposals, instruction manuals, writing memos, notices, official correspondence etc. It also includes a combination of verbal and non-verbal skills marked with proper and distinct articulation, appropriate pause, and voice modulation. If the medium of communication is English, certain amount of proficiency is needed in it. As English for us is a second language and not our mother tongue, a constant practice at home, followed by language-lab sessions, is the need of the hour. Those institutes which want their students to get placed in MNCs and reputed companies, must give this an urgent thought. It is here that an English Language Trainer has a role to play. Quality job depends as much on knowledge of the respective subject as on good communication skills.
Group Discussion Skills
Group discussion is one of the ways to test someone’s communicative skills generally before the final interview for a job. An English language trainer trains the candidates for group discussions.
A Trainer, while training the candidates for group discussion must keep in mind the following things in order of their importance:
1. Thorough knowledge about the topic
2. Language competence or communication skill
5. Leadership quality
6. Group behavior or team spirit
Interview is the test of one’s total personality, which like iceberg, is largely below the surface. While training the candidates, the trainer aims at grooming the whole personality which comprises of confidence, attitude, aptitude, behavior pattern, team spirit, clarity of thought and expression, ability to take quick and correct decision, originality of ideas and approach, innovative mind and cheerful disposition. He usually organizes a number of mock interviews to make the candidates confident and to assess them as where they are lacking in order to fill the
Oral Presentation Skills
Fear of speaking in front of groups is one of the greatest fears people have. Here, the role of a trainer is very crucial who trains the candidates in practices confidence, calmness, and how to concentrate on his/her message. The trainer begins with a strategy that includes understanding your purpose and role, tailoring your message to the audience, clarifying your objectives, developing a logically compelling case for your plan, and reaching a common goal. Then he makes the candidate learn how to structure his material into a meaningful message. Finally, the style of presentation is prepared which focuses upon your posture, attitude, tone, enthusiasm,
loudness, and your approach.
Since the success rate of an individual in an organization commensurate with his communicative abilities, writing deserves the first and foremost attention. The style that will make your writing more effective has to conform to the principles of clarity, consistency and plainness. Since people’s background and experiences are different, they may present their experiences/ viewpoints differently but one should always try to maintain objectivity, detachment and neutrality in one’s writing. The following things which are important are intended by the trainer
- Visualize what you wish to say
- Organize the data and their analysis
- Be fluent while writing the first draft
- Revise the draft carefully.
- Delete the word, phrase, sentence or paragraph that is superfluous.
- Maintain objectivity
- Avoid struggling on a point unnecessarily
The growth and development of an employee in any organization is directly proportionate with his communication skills. Research tells that whatever one learns in the class room only ten to fifteen percent of his technical knowledge is used in actual organizational context and rest is his communication skills. As one grows further in the hierarchy, the importance of communication is increased. As a recruiter, companies often face the problem of assessing a candidate’s command over English language. Even the existing work force does lack communication skills. Most of the organizations are aware of this and they train their employees in Communication skills in order to increase the productivity of the organization and better representation of the organization at national and international levels. After receiving a degree in English Language, one can get a job in any of the organizations and earn handsome amount.
Teaching is a good option for an English Language trainer as Technical Communication is a compulsory subject in all Engineering and Management Institutes. There the students are trained and prepared in communication skills to perform better in interview and group discussion for their placements. Since the growth of an institute is totally dependent on the job placement of its students, the role of an English Language trainer becomes very crucial. A person with first class degree in English Language can get a job in any of these institutes based on his/her performance in the interview.
Editing can be a good option for an English Language graduate. Here the fresh graduates need a specific training in written language, word usage, and sentence structure in order to have expertise in editing works. An English language trainer may train them in these respective areas. After the specific training, the candidate may get a job in any of the publishing houses. There is dire need of such expert editors in business world too to edit the official documents.
Though there are number of universities and colleges offering degrees in English Language, here are a few reputed universities that offer degrees in English language:
- English and Foreign language University (EFLU), Hyderabad
- Jawaharlal Nehru University, New Delhi
- Delhi University, New Delhi
- Jamia Millia Islamia University, New Delhi
- Banaras Hindu University, Varanasi
- Aligarh Muslim University, Aligarh
- Gujarat University, Ahmedabad
- Guru Nanak Dev University, Amritsar
After completing Master’s degree in English Language, one can get a job in any public and private organization, educational institute, or can set his own training center. Initially, the trainer can earn somewhere between Rs. 10,000 to Rs. 20,000 per month which increases over the years.
(Anurag Kumar is a research scholar in the Department of Humanities and Social Sciences, Indian Institute of Technology Roorkee, Monika Singh is a Lecturer in The Department of Humanities and Social Sciences, Ram Swaroop Memorial College of Engineering, Lucknow)